"Each service user and patient is an individual in their own right"

Where we are - Wales

Holly Intensive Support Unit

Holly Intensive Support Unit - photo 1
Highfield Park, Llandyrnog

Tel: 01824 792127

Holly is an eight bed single storey unit within the beautifully landscaped grounds of Highfield Park, Llandyrnog near Denbigh. The Park is approximately 6 miles from the historic town of Denbigh with its own castle, and 20 miles from the popular North Wales seaside resorts of Rhyl and Prestatyn. A little further away are the cities of Liverpool and Chester, and Snowdonia National Park.

  • Intensive Support Service
  • For individuals with challenging behaviours
  • 8 en-suite bedrooms

Client Group and Admission Criteria

The admission criteria is for service users with a primary diagnosis of learning disability/mental impairment with complex behaviours who require an intensive residential support service. The pre-admission process is managed by referral via the company’s placement team. The service aim is to support, stabilise and provide a pathway to other ‘ordinary living’ models of care within the existing resources of MHC. Admissions are on a short and medium term basis.

The use of the Mental Health Act 1983 would follow established procedures for residential services that exist currently such as Guardianship Orders or Section 17 leave from a detained bed.

The clinical profile baseline information collated during the initial 12 week assessment period then leads the way in determining the care plans, risk assessments and other therapeutic needs which are recorded. The resultant care plans, risk assessment/management plans and PCP will then define and support the pathway.

The Service and Staff Team

Holly provides eight intensive residential support service beds which meet the needs of service users who have a learning disability and who display extreme complex behaviours. The Intensive Support Service provided at Holly is a ‘step-up’ facility for those service users whose clinical presentation is more complex or who may suffer a relapse. It also offers a ‘step-down’ facility for service users discharged from hospital on Section 17 Leave or under Guardianship Order (1983 Mental Health Act).

Holly provides a care pathway to integrate current and future residential services inclusive of meaningful and realistic daytime activities. These activities are integral to the treatment of these individuals. With a high degree of structure within the program, it helps raise their self-esteem and coping skills and encourages them to become more autonomous.

Holly is a core component in the care pathway for individuals with a learning disability and complex behaviours. This model of care allows a whole system approach and a care pathway that can be re-introduced at varying stages of rehabilitation dependent on the clinical needs of the individual.

The service provides fluidity and a contingency at times of crisis which allows an effective support solution within the Company’s service structures for this complex group of people.

Back to wales